FieldproxyFieldproxy

Plumbing

Plumbing software built around how you already work.

Burst pipes and after-hours emergencies, drain cleaning, water heater swaps, re-pipes, backflow testing and commercial service contracts, set up the way your plumbers actually work. Change a form, a rule or a queue by asking in plain English, and AI does the admin. Live in days, with unlimited users.

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Plain English

Say how you run it. It goes live.

Each change on the right was made by typing one sentence. No dev ticket, no rebuild, live for every tech.

PlumbingPlain English

Field added

Fixture-type dropdown on the service form

Photo step required

Water-heater shot before the job can close

Pushed to every tech

Live on open and future service calls

Live in

40 secno dev, no ticket

Built your way

Built for plumbing operations

Emergency service, planned work, testing and contracts, all in one platform.

24/7 emergency dispatch

After-hours routing and on-call rotas, so burst pipes, floods and sewer backups reach the on-duty plumber first.

Backflow testing

Every device tracked by location, serial and due date, with annual tests scheduled, readings captured on the form and the test report sent to the customer.

Property-level history

Every fixture, water heater, cleanout and pipe change tracked per address, so nobody digs through old paper tickets.

Camera and photo evidence

Sewer camera findings, before and after photos and the failed part, attached to the quote, the invoice and the customer link.

Estimates and scope of work

Branded quotes for re-pipes, water heater swaps and sewer repairs, with options and e-signature, turned into jobs in one click.

Truck parts and usage

Know what's on every van, what got used on which job, and what needs reordering before Monday.

Permits and inspections

Attach permits, schedule rough-in and final inspections, and hold invoicing until sign-off.

Service plans and contracts

Water heater flushes, annual inspections and commercial jetting schedules, run as recurring visits and billed on schedule.

Paid on site

Card and ACH payments in the field or by payment link, reconciled against the invoice and synced to QuickBooks or Xero.

The 3am burst-pipe call gets answered

Instead of voicemail, an AI agent picks up, works out how bad it is, books the on-call plumber and texts the customer a confirmation, so the job is on the board before anyone rings back.

AI for plumbing businesses

AI that does the plumbing admin, so the office doesn't have to.

Fieldproxy is AI-native field service software. The AI agents work inside your plumbing workflow, on your jobs and customers, and you confirm anything that matters before it happens.

Answers the emergency and books it

Calls, texts and emails get picked up at any hour. The agent asks where the water is coming from and whether it's shut off, then books the on-call plumber or the next open slot.

Fits emergencies into the day

When a burst pipe lands mid-morning, it finds the plumber who can get there soonest and proposes moving a routine job to make room. You approve before anything moves.

Tells customers when to expect you

Customers get a text with the arrival window and any change to it, and backflow customers get a reminder before their annual test is due.

Chases test reports, drafts invoices

It flags backflow tests closed without readings and jobs closed without photos, drafts invoices from completed work and follows up overdue ones.

Switching

Moving from another tool? We move you.

Plumbing teams come to us from ServiceTitan, Housecall Pro, Jobber or Workiz and from spreadsheets. We map how you run on a 30-minute call, configure it within 48 hours, migrate your customers, properties and jobs, and switch you over when your crews are ready. The average migration takes about 10 days.

Fieldproxy vs ServiceTitanFieldproxy vs Housecall ProFieldproxy vs JobberFieldproxy vs WorkizHow field service management software works

Pricing

Plumbing software, one price per company.

  • One price per company, unlimited users
  • Set up to your own stages, forms and checklists
  • Every AI agent included (AI credits charged separately)
  • Live in days, not months
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Shaped to your trade

Your business doesn't run like the template. Neither does Fieldproxy.

Commercial plumbing

Multi-site buildings, grease-trap and jetting schedules, and backflow test records per device.

Residential plumbing

Emergency repairs, drain cleaning, water heaters and re-pipes, beside your commercial accounts.

New construction

Rough-in, inspection and final walkthroughs tracked per lot.

Platform

A complete plumbing platform

Dispatch, estimates, service plans, parts and the technician app, ready day one.

Dispatching & Scheduling

Smart routing, drag-and-drop, GPS tracking, the right tech every time.Learn more

Estimates & Quotes

Branded quotes out the door, e-signed on the spot, converted to jobs.Learn more

Mobile App

Full field toolkit with offline-first capture, photos, and e-signatures.Learn more

Recurring Jobs & Maintenance

Maintenance contracts, seasonal reminders, and auto-scheduling.Learn more

Customer Portals

24/7 self-service for bookings, invoices, and service history.Learn more

Spare Parts & Inventory

Truck-level inventory, reorder points, POs, and supplier sync.Learn more

Integrations

Plays nicely with the tools you already use

QuickBooks

Invoice + payment sync

Stripe

Card + ACH payments

Google Calendar

2-way tech calendars

Gmail

Customer email + threads

AI phone agent

Answers the burst-pipe call at 3am

Zapier

Anything else

Explore all AI agents →

Questions

Straight answers.

What is the best software for a plumbing business?

The best plumbing software is the one that fits how your business actually runs: after-hours emergencies, drain and sewer work, water heater replacements, re-pipes, backflow testing and commercial service contracts. Template tools work well if your process matches theirs. Fieldproxy is plumbing software set up to your own job types, forms and checklists, with AI agents that answer calls, schedule, keep customers updated and draft invoices, one price per company with unlimited users.

How much does plumbing software cost?

Many plumbing tools charge per technician or per user, so the bill rises with every plumber you hire. Fieldproxy is one price per company with unlimited users, so adding plumbers, apprentices, dispatchers and office staff does not add cost. AI credits are charged separately.

Can plumbing software handle emergency calls after hours?

Yes. Fieldproxy holds an on-call rota, and an AI agent can answer the phone, text or email after hours, ask the questions that decide how urgent it is, book the on-call plumber and text the customer a confirmation. Emergency work can sit in its own queue so it never gets lost among routine service.

Can it track backflow testing and annual inspections?

Yes. Each backflow device is held against the property with its location, serial and test due date. Annual tests are scheduled as recurring visits, the plumber records readings and pass or fail on the form, and the test report is generated and sent to the customer, ready to submit wherever your local water authority requires it.

How long does it take to switch from ServiceTitan or Housecall Pro?

We map how you run on a 30-minute call, configure Fieldproxy to it within 48 hours, then migrate your customers, properties, service plans and open jobs. The average migration takes about 10 days, and you switch over when your plumbers are ready.

Is there AI for plumbing businesses?

Fieldproxy's AI agents answer calls, texts and emails, book emergency and routine jobs, fit emergencies into the day's schedule, dispatch by location and parts on the van, chase missing photos and test readings, and draft invoices from completed jobs. They work inside your own plumbing workflow, and you confirm anything that matters before it happens.

Specialist guides

Running something more specialised? Read the guide.

How the job runs and exactly what to record, for businesses close to this trade.

Backflow testing softwareSeptic service software

See it live

Book a 30-minute demo with a Solution Architect. We'll walk through your real scenarios and show how AI configures the platform around them.

Get startedSee pricingSee customer stories

Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.