Work Orders That Actually Work
Stop wasting time on manual status updates and paperwork. Fieldproxy's intelligent work order system automatically tracks every job from creation to completion - eliminating data entry, reducing errors, and giving you complete visibility across all field operations.
The Complete Work Order Lifecycle
Automatic status transitions based on technician actions - no manual updates required
New Work Order
Customer request received, work order created with job details and priority level
Auto-Assigned
Smart routing assigns to nearest qualified tech, customer notified of appointment
Technician Moving
GPS tracking shows real-time location, ETA updates sent to customer automatically
Work Started
Tech checks in on-site, timer starts, photos and notes captured in real-time
Job Finished
Customer signature captured, invoice auto-generated, payment processed
Status transitions happen automatically based on technician actions - no manual updates needed
Smart Work Orders That Adapt
Automatically show relevant fields based on job type. Technicians see exactly what they need - no clutter, no confusion, just the right information at the right time.
Why Teams Love Our Work Order System
Built for field service teams that refuse to waste time on paperwork
Faster Completion
Eliminate manual status updates, duplicate data entry, and back-office paperwork. Technicians focus on completing jobs, not filling out forms.
Fewer Errors
Automatic data capture from mobile devices means no more handwriting, lost paperwork, or transcription mistakes. Perfect records every time.
Complete Visibility
See every work order's status in real-time. Know exactly what's happening in the field without calling your technicians for updates.
Everything You Need For Perfect Work Orders
From simple repairs to complex multi-day projects
Custom Fields by Job Type
HVAC jobs show system specs, plumbing shows pipe sizes, electrical shows voltage. Every job type gets the right fields automatically.
Priority-Based Routing
Emergency jobs automatically jump to the front of the queue. Your team always knows what needs attention first.
Automatic Time Tracking
From assignment to completion, every minute is tracked automatically. Know exactly how long jobs take and where time goes.
Built-In Quality Control
Require photos before completion. Mandate customer signatures. Enforce checklists. Ensure quality on every job.
Real-Time Customer Updates
Customers receive automatic notifications when techs are assigned, en route, and completing work. No more "where's my technician?" calls.
Complete Service History
Every work order shows past jobs, equipment history, and customer preferences. Build relationships, not just transactions.
Configure Once, Use Forever
Set up your work order templates in minutes, then let the system handle the rest
Tell Us What You Need
Describe your work order requirements in plain English. "Show equipment specs for HVAC jobs" or "Track response times for emergencies."
We Configure It
Fieldproxy builds your custom work order templates with the exact fields, workflows, and automations you need.
Your Team Gets To Work
Every work order now includes exactly what your technicians need. No training required, just better workflows.