Facilities Management

Facility maintenance software built around how you already work.

Planned preventive maintenance across client portfolios, reactive jobs on SLA timers, multi-trade work split between your own engineers and subcontractors, and the reporting each client asks for, set up the way you actually run it. Change a field, a rule or an SLA queue by asking in plain English, and AI does the admin. Live in days, with unlimited users.

Plain English

Say how you run it. It goes live.

Each change on the right was made by typing one sentence. No dev ticket, no rebuild, live for every tech.

Facilities ManagementPlain English

Fields added

Asset tag + warranty-expiry now required

Photo step added

Before + after photo required to close

Live across all sites

Open + future work orders updated

Live in

40 secno dev, no ticket

Built your way

Built for facility maintenance contractors

Every client, every site, every trade, in one system.

Client, site and asset hierarchy

Clients, sites, floors and assets in one structure, with QR-coded assets and the full job history on each.

PPM schedules

Planned maintenance by asset and frequency for HVAC, electrical, plumbing, fire and fabric, generated as visits ahead of time.

SLA timers

Response and fix targets per client and priority, with the clock visible on every job and escalation before a breach.

Reactive jobs

Requests from client portals, email or phone become prioritised jobs, dispatched by trade, location and SLA.

Own engineers and subcontractors

Route each job to your engineers or a subcontractor, and let the sub update their own job from a link without a seat.

Subcontractor compliance

Insurance, licences and certificates held per subcontractor with expiry dates, so work is blocked when one lapses.

Client portals

Each client raises requests, approves quotes and sees status and certificates for their own sites only.

Quotes and billing per contract

Fixed PPM fees, reactive work at contract rates and approved quotes, invoiced per site or consolidated per client.

Client reporting

PPM completion, SLA performance and spend per client and per site, ready for the monthly review.

One link, not a login

Send a scoped link to exactly one job: a site manager tracking a request, a sub closing out their work. No access to the rest of the portfolio.

AI for facility maintenance businesses

AI that does the facility maintenance admin, so the office doesn't have to.

Fieldproxy is AI-native field service software. The AI agents work inside your facility maintenance workflow, on your jobs and customers, and you confirm anything that matters before it happens.

Logs and prioritises requests

Calls, texts and emails from client sites get picked up. The agent identifies the site and asset, sets the priority against the contract, and raises the job.

Builds the PPM and reactive schedule

It fits planned visits around reactive work by trade, area and SLA, and rebuilds the day when a P1 lands. You approve the board before anything moves.

Keeps clients and sites updated

Site contacts get an on-the-way text, a completion summary with photos, and an update if an SLA is at risk, before they chase.

Chases paperwork, drafts invoices

It flags jobs closed without photos or certificates, chases subcontractors for their close-out, and drafts invoices per contract.

Switching

Moving from another tool? We move you.

Facility maintenance teams come to us from ServiceTrade, BuildOps, ServiceTitan or simPRO and from spreadsheets. We map how you run on a 30-minute call, configure it within 48 hours, migrate your customers, properties and jobs, and switch you over when your crews are ready. The average migration takes about 10 days.

Pricing

Facility maintenance software, one price per company.

  • One price per company, unlimited users
  • Set up to your own stages, forms and checklists
  • Every AI agent included (AI credits charged separately)
  • Live in days, not months

Shaped to your trade

Your business doesn't run like the template. Neither does Fieldproxy.

Multi-site retail and hospitality

PPM and reactive work across many stores under one contract.

Commercial offices

Building services, tenant requests and planned maintenance per site.

Healthcare and education

Compliance-led PPM with certificates and asset history per building.

Integrations

Plays nicely with the tools you already use

QuickBooks

Invoice + payment sync

Xero

Accounting sync

Stripe

Card + ACH payments

Google Calendar

2-way engineer calendars

Gmail

Client request email + threads

Zapier

Anything else

Questions

Straight answers.

What is the best software for a facility maintenance business?

The best facility maintenance software is the one that fits how you actually serve your clients: planned preventive maintenance, reactive jobs on SLA timers, multi-trade work split between your engineers and subcontractors, and client reporting. Template tools work if your contracts match theirs. Fieldproxy is facility maintenance software set up to your own clients, SLAs and workflows, with AI agents that handle scheduling, site updates and invoicing, one price per company with unlimited users.

How much does facility maintenance software cost?

Per-user tools often start low and rise with every engineer, coordinator and subcontractor login. Fieldproxy is one price per company with unlimited users, and subcontractors can work from a job link, so growing a contract does not add software cost.

Can it run PPM schedules and SLA timers together?

Yes. PPM visits are generated from each asset's maintenance frequency, and reactive jobs carry response and fix targets per client and priority. Both sit on one board, the SLA clock shows on every reactive job, and the AI escalates before a breach and proposes how to fit planned work around urgent calls.

How do subcontractors work in Fieldproxy?

Each subcontractor is held with their trades, areas and compliance documents. A job can go to your own engineer or a sub, and the sub updates it, adds photos and closes it from a secure link without buying a seat. Work is blocked for a sub whose insurance or certificate has expired.

How long does it take to switch from ServiceTrade, BuildOps or simPRO?

We map how you run on a 30-minute call, configure Fieldproxy to it within 48 hours, then migrate your clients, sites, assets, PPM schedules and open jobs. The average migration takes about 10 days, and you switch over when your team is ready.

Is there AI for facility maintenance businesses?

Fieldproxy's AI agents answer calls, texts and emails from client sites, raise and prioritise jobs, build the PPM and reactive schedule, keep site contacts updated, chase missing photos and certificates, and draft invoices. They work inside your own workflow, and you confirm anything that matters before it happens.

See it live

Book a 30-minute demo with a Solution Architect. We'll walk through your real scenarios and show how AI configures the platform around them.

Also works from ChatGPT, Claude and Copilot in Teams

Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.