Facilities Management
Facility maintenance software built around how you already work.
Planned preventive maintenance across client portfolios, reactive jobs on SLA timers, multi-trade work split between your own engineers and subcontractors, and the reporting each client asks for, set up the way you actually run it. Change a field, a rule or an SLA queue by asking in plain English, and AI does the admin. Live in days, with unlimited users.
Board · Facilities · Today
All regionsDispatch Agent matched Aisha K. · Multi-trade techFM-4137
Lift PPM, subcontractor
FM-4174
Car park lighting fault
FM-4211
Fit-out snag list
FM-4248
Fire door inspection
FM-4285
Filter round, Tower A
FM-5120
Riverside Plaza, suite 4B
Leak above tenant suite 4B
Tech app · Aisha K.
Waiting for dispatch
Watcher Agent
Watching this jobWaiting for ceiling moisture from the tech
FM-5120
NewLeak above tenant suite 4B
Client
Northwind Property Group
Site
Riverside Plaza, suite 4B
Contract
FM contract · P3 · 24h SLA
Assigned
Unassigned
Leak contained inside the SLA, follow-up already booked.
The FM sees photos, readings and the next visit in the client portal.
Plain English
Say how you run it. It goes live.
Each change on the right was made by typing one sentence. No dev ticket, no rebuild, live for every tech.
Fields added
Asset tag + warranty-expiry now required
Photo step added
Before + after photo required to close
Live across all sites
Open + future work orders updated
Live in
Built your way
Built for facility maintenance contractors
Every client, every site, every trade, in one system.
Client, site and asset hierarchy
PPM schedules
SLA timers
Reactive jobs
Own engineers and subcontractors
Subcontractor compliance
Client portals
Quotes and billing per contract
Client reporting
One link, not a login
AI for facility maintenance businesses
AI that does the facility maintenance admin, so the office doesn't have to.
Fieldproxy is AI-native field service software. The AI agents work inside your facility maintenance workflow, on your jobs and customers, and you confirm anything that matters before it happens.
Logs and prioritises requests
Builds the PPM and reactive schedule
Keeps clients and sites updated
Chases paperwork, drafts invoices
Switching
Moving from another tool? We move you.
Facility maintenance teams come to us from ServiceTrade, BuildOps, ServiceTitan or simPRO and from spreadsheets. We map how you run on a 30-minute call, configure it within 48 hours, migrate your customers, properties and jobs, and switch you over when your crews are ready. The average migration takes about 10 days.
Pricing
Facility maintenance software, one price per company.
- One price per company, unlimited users
- Set up to your own stages, forms and checklists
- Every AI agent included (AI credits charged separately)
- Live in days, not months
Shaped to your trade
Your business doesn't run like the template. Neither does Fieldproxy.
Multi-site retail and hospitality
Commercial offices
Healthcare and education
Platform
A complete facility maintenance platform
Jobs, PPM, portals, assets and reporting, ready day one.
Work Orders
Asset Management
Customer Portals
Recurring Jobs & Maintenance
Reporting & Dashboards
Contracts & Invoices
Integrations
Plays nicely with the tools you already use
QuickBooks
Invoice + payment sync
Xero
Accounting sync
Stripe
Card + ACH payments
Google Calendar
2-way engineer calendars
Gmail
Client request email + threads
Zapier
Anything else
AI agents
What the AI agents do across a portfolio
Reactive requests on SLA timers, PPM that cannot slip, and work split between your engineers and subs.
Dispatch Agent
Decides own engineer or subcontractor by trade, location and the SLA on that site, and will not route to a sub whose insurance has expired.
Watcher Agent
Runs the SLA clocks per client and priority and escalates before the breach, plus the PPM visit that is slipping behind schedule.
Text Agent
Answers the site manager who texts asking whether someone is coming, against the real job, and reschedules it without a call.
Questions
Straight answers.
What is the best software for a facility maintenance business?
The best facility maintenance software is the one that fits how you actually serve your clients: planned preventive maintenance, reactive jobs on SLA timers, multi-trade work split between your engineers and subcontractors, and client reporting. Template tools work if your contracts match theirs. Fieldproxy is facility maintenance software set up to your own clients, SLAs and workflows, with AI agents that handle scheduling, site updates and invoicing, one price per company with unlimited users.
How much does facility maintenance software cost?
Per-user tools often start low and rise with every engineer, coordinator and subcontractor login. Fieldproxy is one price per company with unlimited users, and subcontractors can work from a job link, so growing a contract does not add software cost.
Can it run PPM schedules and SLA timers together?
Yes. PPM visits are generated from each asset's maintenance frequency, and reactive jobs carry response and fix targets per client and priority. Both sit on one board, the SLA clock shows on every reactive job, and the AI escalates before a breach and proposes how to fit planned work around urgent calls.
How do subcontractors work in Fieldproxy?
Each subcontractor is held with their trades, areas and compliance documents. A job can go to your own engineer or a sub, and the sub updates it, adds photos and closes it from a secure link without buying a seat. Work is blocked for a sub whose insurance or certificate has expired.
How long does it take to switch from ServiceTrade, BuildOps or simPRO?
We map how you run on a 30-minute call, configure Fieldproxy to it within 48 hours, then migrate your clients, sites, assets, PPM schedules and open jobs. The average migration takes about 10 days, and you switch over when your team is ready.
Is there AI for facility maintenance businesses?
Fieldproxy's AI agents answer calls, texts and emails from client sites, raise and prioritise jobs, build the PPM and reactive schedule, keep site contacts updated, chase missing photos and certificates, and draft invoices. They work inside your own workflow, and you confirm anything that matters before it happens.
See it live
Book a 30-minute demo with a Solution Architect. We'll walk through your real scenarios and show how AI configures the platform around them.
Also works from ChatGPT, Claude and Copilot in Teams
Fieldproxy's MCP server lets your team run the day and change the software itself from the AI assistant they already use, with a confirm step before anything changes.